At LobsterDiecast we take your security very seriously. We use our best efforts to safeguard your privacy. If you have any queries on our use of your information, please contact us. By using this site you are consenting to our collecting your personal data to process your order.
What do we use the information for
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 & GDPR 2018).
We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. The type of information we will collect about you includes:
Your name, address, phone number, email address and credit/debit card details. LobsterDiecast will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us. Under GDPR regulations, the data subject (the person to whom the data refers) is permitted certain rights to ensure that the data held on you is accurate. If you wish to obtain a copy of this data then you may complete a Subject Access Request via email or post. You are also entitled to have any inaccuracies amended and/or have data on you ‘forgotten‘ where legally permissible.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. LobsterDiecast will never share your information with any third party companies. We will only disclose your personal details to a third party under the following circumstances:
– If LobsterDiecast or substantially all of its assets are acquired by a third party, in which case personal data held by us about customers will be one of the transferred assets
– If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property and safety of LobsterDiecast or others to organisations such as the Police, HMRC etc. Additionally, our store is not intended for use by children and we never knowingly collect or retain any data from children.
If you have registered for our mailing list, your email address is held by MailChimp on our behalf. Your data is used solely for this and you can read more on Mailchimp & GDPR here.
Credit card security
Credit card security is of the up most importance to us. Both our website and ‘offline’ operations are fully PCI compliant are hold the relevant current security certificates. All credit card transactions are conducted on a secure server. All your details are encrypted when they get transmitted over the Internet and cannot be read by anyone on the way.