Privacy Policy

At LobsterDiecast we take your security very seriously. We use our best efforts to safeguard your privacy. If you have any queries on our use of your information, please contact us. By using this site you are consenting to our collecting your personal data to process your order.

What do we use the information for

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service. The type of information we will collect about you includes:

Your name, address, phone number, email address and credit/debit card details. LobsterDiecast will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracy we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. LobsterDiecast will never share your information with any third party companies.

We may use technology to anonymously track the patterns of behaviour of visitors to our site. Our site requires the use of cookies and Javascript (Active script) code to store your order and enhance your shopping experience. Cookies are small files held on your computer, which only our website can read whilst you are browsing. Again, no information held in this cookie will be used to contact you without your express permission. Your use of the website is taken as consent that you accept this policy.

Credit card security

Credit card security is of the up most importance to us. Both our website and 'offline' operations are fully PCI compliant are hold the relevant current security certificates. All credit card transactions are conducted on a secure server. All your details are encrypted when they get transmitted over the Internet and cannot be read by anyone on the way.